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Operations (Ops)
What we mean when we refer to ops work…
To Work “In” the Business
What we mean with we refer to “working IN the business…”
The “What”
The concise description of a human endeavor, which captures user story(s), workflow(s), feature(s) or capability(s) required to satisfy said endeavor. The “what” is most often articulated by functional practitioners.
The “How”
The fashioning of technology using machine language, programming languages or infrastructural configurations to serve the utility of a human endeavor. The “how” is most often executed by technical practitioners.
Development (Dev)
What we mean when we refer to dev work…
The “Why”
The justification for embarking upon an organizational development effort (i.e. to work on the business), which determines the resources and priority allocated to the breadth (the “what“), depth (the “how“) and the urgency (the “when“) of delivering a solution. The “why” is often driven by a combination of stakeholders, including functional practitioners, visionary practitioners and…