To Work “In” the Business
Encompasses any effort of the following nature:
- recurring/repeatable task work
- predefined processes and procedures
- service in response to requests made by a customer or coworker
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The “What”
The concise description of a human endeavor, which captures user story(s), workflow(s), feature(s) or capability(s) required to satisfy said endeavor. The “what” is most often articulated by functional practitioners.
To Work “On” the Business
What we mean with we refer to “working ON the business…”
Functional Debt
Future cost associated with past-and-present shortcuts taken from a functional perspective, including lack-of-investment in: sufficient analysis of business risk, change management, business rules, process modeling and full understanding of customer needs Manifests as a cost in the present, beared by functional practitioners, the payments of which come in the form of limitations on innovation and…
Responsive Effort
What we mean when we refer to responsive effort
Functional Practitioner
Contributor of knowledge and expertise focused on detailing and defining functionality for the fashioning of technology to solve real-world problems. These practitioners are known to focus on the “what” rather than the “how.”
Technical Debt
Future cost accrued when past-and-present shortcuts are taken from a technical perspective, including those in design or use of infrastructural components that are suboptimal. Manifests as a present cost beared by technical practitioners, the payments of which come in the form of maintenance due to breakdowns, poor system performance and slowed delivery/deployment cycles.